but our response can be

The Health & Homelessness Whole of Community System Response is a uniquely-local system solution anchored in two foundational elements – Hubs and Housing.

About the System response.

It was designed in an unprecedented collaborative process that included more than 200 individuals across 70 local organizations representing community health and social services, institutional healthcare, education and academia, emergency services, business and economic development, land and housing development and multiple levels of government.

They have agreed to break down silos and work together in a new way. Their vision is a fully-integrated system that supports the most marginalized unhoused Londoners.

The first step: hubs

The first step in that journey is Hubs which will support individuals to move safely inside, become stabilized, access wrap-around supports, be connected to the right housing and receive support to stay housed.

Dispersed locations

Located across the community rather than concentrated in one specific area, each Hub will provide a set of comprehensive core services in purpose-built spaces to improve service effectiveness, efficiency and outcomes, ultimately moving more people from London’s streets into homes.

Every interaction in a Hub is an active and intentional effort to enable an individual’s next steps toward supportive housing.

Key facts about hubs

Hubs are not for everyone experiencing homelessness; they are designed to support the approximately 600 individuals experiencing completely unsheltered homelessness, often referred to as “high acuity” populations, who have the most complex needs, and proportionately, have high levels of interactions with police, emergency services and the healthcare system.

Priority populations for the first three to five Hubs are: couples and families, Indigenous individuals, medically complex individuals, women and female-identifying individuals, youth (16-25).

Hubs will provide a range of supports in one central location, including 24/7 transitional housing, basic needs (water, food, clothing, washrooms, showers and laundry) and access to healthcare, treatment services, justice system services, income supports and housing supports, among other vital services.

There will be one phone number that anyone can call, from loved ones and caregivers to business owners, to refer individuals experiencing homelessness to these supports.

Hubs will not duplicate services already available, rather they will allow agencies to provide existing services to this population in new, more efficient and effective ways.

Be a part of change

You can learn more about the Health & Homelessness Whole of Community Response and the Hubs Plan, and give your feedback to the City of London.

Frequently asked questions

What were the Health & Homelessness Summits?

What is the Whole of Community Response shared purpose?

What is a Whole of Community Response?

What is a Hub?

What is the current stage of this work?

What are the next steps?

Join The Movement

Doing nothing is not an option.

It’s time to show up in a new way on this issue, together, and change the story of health and homelessness in our community, forever. With a transformative gift, a monumental shift, and a made-in-London solution – there has never been a more important time to get involved.

Say you’re in and be the first to know about Fund and system updates.

If you have questions about the Movement for Change, email us at info@movementforchange.ca

Thank you for joining the mailing list! You'll hear more details about this movement in the coming weeks and months.
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Land Acknowledgement

The Heath + Homelessness Movement for Change is committed to working towards reconciliation and to supporting the recommendations of Canada’s Truth and Reconciliation Commission. It is in this spirit that we acknowledge that the community we call London and Middlesex County is situated on the traditional Indigenous territory of the Anishinaabe, Attawandaron, Haudenosaunee and the Lenape peoples. For countless centuries Indigenous peoples have been stewards of these lands, sharing the natural resources and only harvesting what was needed for their sustenance.

We are grateful for this land, though we must recognize that it was stolen from the Indigenous peoples who originally lived on it. We also recognize the historical and ongoing injustice often faced by Indigenous peoples and communities, both within London and across Canada. This process of recognition and action is constant and with that, we are committed to the ongoing crucial steps of consideration, education, re-education, and work that are required to reconcile and create a more equitable and just community.